Bits and Pieces

Wednesday, July 19, 2006

The only Customer-Support related problem that I experienced was when I tried setting up my QWest router to include a Mac in the network. Forgot some password and the dude at the other end gave me a 101 on computers over multiple calls. It's not that other Support teams have been good, just that I dont call them at all. I feel the whole process is designed to discourage customers from using the system.

Ranga, fellow blogger and a friend of mine, has had a terrible experience with the folks at HP. Do read.

posted by pradeep | Permalink | (1)

1 Comments:

Thanks for the post.

By The Last Blogger, at 7:00 PM

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